Privacy Policy

This Privacy Notice details how Denne Joinery Ltd obtains, uses, processes and protects any information that you give to Denne Joinery Ltd through use of our website, e-mail or postal communication.

Denne Joinery Ltd is committed to ensuring that your privacy is protected and will ensure that any personal data we use will be processed in accordance with the General Data Protection Rules. Any information provided to Denne Joinery Ltd by which you can be identified will only be used in accordance with this Privacy Notice.

Our collective passion for quality and excellence is backed-up by the following:

The information we collect:

We may collect the following information:

  • Your Name and Job Title
  • Your Company Name and Address
  • Your contact information (including telephone number, mobile phone number and e-mail address)
  • Other information relevant to customers and projects (obtained at the point of enquiry)

What we do with the information we obtain:

We require certain information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to send promotional e-mails which we think you may find of interest and customer feedback surveys by using the e-mail address provided

We may also, from time to time, send e-mails about services or other information which we believe you may find of interest using the e-mail address you have provided.

Security:

Denne Joinery Ltd are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable electronic, physical and managerial procedures to secure and safeguard the information we collect and hold on our internal server and cloud-based systems.

Your Rights:

Under the new General Data Protection Regulations, you are entitled to the following rights:

  • The Right To Be Informed – we will be completely transparent about how we collect, use and retain your personal information (this will include contact e-mail addresses and work telephone / mobile phone numbers);
  • The Right Of Access – you have the right to know what information is held about you and how it is processed;
  • The Right To Rectification – you are entitled to have personal information we hold on you rectified if you feel it is inaccurate or incomplete;
  • The Right To Erasure – you have the right to have personal information we hold on you to be deleted or removed without the need for a specific reason;
  • The Right To Restrict Processing – you have the right to block or suppress any processing of your personal information;
  • The Right To Data Portability – this allows you to retain and reuse your personal information for your own purpose;
  • The Right To Object – in certain circumstances, you are entitled to object to your personal information being used. This includes, if we use your data for direct marketing or for a performance of a task in the public interest.
  • Rights Of Automated Decision Making and Profiling – you can choose not be the subject of a decision where the consequence has a legal bearing on you or is based on automated processing;

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you complete a form or enquiry via our Website, look for the box that indicates that you do not want to be contacted.
  • If you have previously supplied us with your information, you may request to be removed from any marketing materials at any time by e-mailing dp@dennejoinery.co.uk entitling your e-mail OPT OUT.

Retention of personal information:

We will retain your information until you notify us that you no longer wish to receive information from us. Periodic reviews of all personal information will be undertaken and we will consider the requirements of the business alongside the purpose for processing when reviewing the personal information.

We will never sell, distribute or lend your personal information to third parties unless we have your prior permission or are required to do so by law. You may request details of the personal information we hold on you under the General Data Protection Regulations and we are required to respond within one month. Any requests for information that are excessive or unfounded may be refused and we will provide you with an explanation should your request be refused. If you are not satisfied with an explanation provided, you can contact the ICO (Information Commissioner’s Office). You can request this information any time by e-mailing dp@dennejoinery.co.uk entitling your e-mail DATA REQUEST.

If you believe that the information we currently hold on you is incorrect or incomplete, please e-mail us as soon as possible by e-mailing dp@dennejoinery.co.uk entitling your e-mail UPDATE.

We may amend this Privacy Notice from time to time. Information we collect is now subject to the Privacy Notice in effect at the time of obtaining the data. If we make changes to the way we collect and use the information, we will notify you either via the Website or LinkedIn or via e-mail correspondence to the address provided.

Contact:

All comments and queries relating to our use of your information are welcomed and should be addressed to the Data Protection Officer or the Managing Director via dp@dennejoinery.co.uk